How It Works
Buying, selling, and everything people write to support about.
01Do I need an account to place an order?
Yes. Sign in with your Steam account to access your profile, place orders, and receive items through Steam.
02How is my skin delivered?
After your order is confirmed, the item is sent to you through a Steam Trade Offer linked to your account.
03How long does delivery usually take?
Delivery time can vary depending on Steam availability, account restrictions, and trade status. Check the status of your order in your account.
04Which payment methods can I use?
You can use the payment options shown at checkout, including supported Visa and Mastercard cards.
05Will I see the full price before paying?
Yes. The total amount is shown before you confirm the purchase, so you can review the final cost in advance.
06Can I sell skins from my own Steam inventory?
Selling is not available yet. The selling section in your account is a preview and does not publish listings.
07How do I receive money for a sold skin?
Payouts and card connection are not available yet. You cannot sell an item or connect a payout card at this time.
08Why can’t I see my items in the selling section?
Steam inventory is not connected to the selling section yet. Your inventory must be public when this feature becomes available.
09What should I do if a trade does not arrive?
Check your Steam Trade Link and trading settings first, then contact support with your order reference if the issue continues.
10Do you sell loot boxes or random items?
No. Items are displayed individually with their available details and price before purchase, so you know what you are buying.